At Great Park Insurance in Irvine, CA, we strive to serve our community to the best of your needs. Whether it is providing quotes or servicing current policies, we try our best to be understanding of any concerns or questions you may have. This still rings true when it comes to cancellations. Although most companies will become less responsive and have a tedious process when asking for a cancellation, we still hold to our values of ensuring an enjoyable experience working with us.
Cancellations vs. Non Renewals
A common question that occurs with cancellations is whether it is actually a cancellation or a non renewal. Cancellations occur when a policy is stopped before the end of its term period. This can be due to a number of reasons such as failure to pay the premium, misinformation on a policy, or actions that would affect the necessity of the policy. For example, if your driver license were to be suspended, your auto insurance may be cancelled.
As for non renewals, this is when a policy is set to expire at the end of the term. Non renewals can be decided by you or the insurance carrier. There are a number of reasons why policies may be non renewed by your insurance. It can be because they have decided to write fewer policies in your area. It can also be because of something on your end. For example, they may ask you to provide proof of repairs for your home insurance to be renewed and failure to do so would result in a non renewal.
Why We’re Different
Cancellations do have a negative connotation as it does insinuate an end to our partnership to help you with all of your insurance needs. However, that does not stop us from continuing to provide you with the best service possible all the way until our final contact. We hope all of our members remember us as an agency that puts their needs first.
That is how one of our previous members, Kevin T., felt in this Yelp review he left on our page. He states “Both (agents) were always incredibly transparent and honest, and worked with you on your needs. … Thank you Great Park for 5 great years of great insurance coverage at great prices!” Thank you, Kevin! We are always grateful to help another community member.
At the end of the day, a goodbye is not permanent. We hope that our members feel so satisfied with our service that they know they will always be welcomed back with that same great treatment whenever they need us again.
Check us out!
If you are curious about the rest of Kevin’s review or about what policies we can provide you with, please check our website out. There, you will also be able to find out more information on what we offer as well as links to all of our social media sites to get a better understanding of who we are and what our mission is. We hope to speak with you soon!